Your privacy is our top priority. For us, it is essential to be transparent and honest about the data we collect from you. Even more so, we find it necessary to handle and protect this data with the utmost care so you, as a part of the Lildog family, feel safe and fairly treated
Data Protection and Compliance
The handling of your data is protected by EU data protection and privacy laws, including the General Data Protection Regulation (GDPR).
Data Collection and Processing
When using our devices and services, personal data will be processed for both the person who sets up the service and the user of the device. Below is information on the personal data collected, how it is processed, and your rights related to the processing of this data.
Responsible Entity
The company responsible for processing your personal data is Lildog AS, org. no. 817 870 902. For any questions about the processing of personal data, you can contact us at support@lildog.com or by telephone at +47 73 44 00 70. When 'we', 'our', or 'us' is used below, it refers to Lildog AS.
Purpose and Legal Basis for Processing
The purpose and legal basis for processing all personal data is to provide the services related to our devices and applications, as outlined in GDPR Article 6 no. 1 point b).
Categories of Personal Information Collected and Processed
Purpose of Data Processing
The information collected is used to provide, develop, improve, and secure our services. It includes:
Personal data is processed as long as there is a basis and purpose for its processing. You can delete personal information through our application or website, or by contacting customer service. Deleting necessary information may result in loss of service access.
You have tools to access, update, and revoke consent for personal information:
We use a combination of third-party services and internal tools to process data and provide our services. This includes:
We engage with various third-party service providers for cloud computing, data storage, analytics, customer support, and network services. These include, but are not limited to, Amazon Web Services (AWS), Google Cloud, Firebase, Zendesk, Stripe, Telia, Telenor, Facebook, Google Analytics, Google Adwords, and Gitlab.
We also utilize internally managed tools and services for data processing, monitoring, and analysis. These tools are hosted within our infrastructure and are used to ensure the optimal performance and security of our services.
Lildog AS ensures compliance with GDPR by providing clear information on data collection and processing. While we do not have formal data processing agreements with all third-party service providers, we carefully select providers known for their strong data protection practices. Similarly, our internal tools are managed with strict data protection measures to safeguard your personal information.
If you believe your data has been mishandled, you can contact us or the Data Inspectorate at www.datatilsynet.no.
We may update this privacy statement as needed. The latest version will always be available on our website.
Contact us
support@lildog.com
Lildog AS - Skippergata 14
7042 Trondheim, Norway